Privacy Policy

Privacy Policy

Medical Department Store is committed to protecting your privacy and safeguarding your personal information while providing reliable home medical equipment and services.

Information We Collect

  • Personal info provided when placing orders or contacting support
  • Shipping details for gift recipients (used only for order fulfillment)
  • Website usage data collected through cookies and similar technologies

How We Use Your Information

  • Process orders and provide customer support
  • Improve website functionality and user experience
  • Send optional email communications if you opt in

How We Protect Your Information

  • SSL encryption for sensitive data
  • Restricted access to personal information
  • Regular system updates to prevent unauthorized access

Cookies

Cookies help us remember preferences and improve your shopping experience. You can disable cookies in your browser, though some features may not function properly.

Sharing Information

  • We do not sell or trade personal information
  • Trusted service providers may access data only to perform services
  • Information may be disclosed when required by law

Managing Your Information

You may update account details and email preferences through your account dashboard. Transaction records may be retained for legal or service purposes.

Policy Updates

This policy may be updated periodically. Changes apply to information collected after the update.

Questions on orders, shipping, or need advice?
Call 1-866-218-0902 or email us.